We provide advice and guidance to professional partners, including wholesalers, HVAC installers, and consultants.
If you are an end customer with questions about our products, please reach out to your supplier You can find a complete list of our authorized dealers right here.
For customers with a direct service agreement Genvex, feel free to contact us using the form below.
We look forward to assisting you.
Administration & technical support
If you are one of our professional customers, partners or suppliers, you are welcome to reach out to us through any of the following methods:
If you have any questions regarding products, prices or service:
Contact to us at [email protected]
If you have questions about an invoice:
Contact us at [email protected]
If you have any questions about our Accounting Department:
Contact us at [email protected]
If you have any questions about purchasing:
Contact us at [email protected]
If you have any questions about marketing:
Contact us at [email protected]

METRO THERM A/S
– Genvex division
Sverigesvej 6
6100 Haderslev
Phone: +45 48 77 00 00
CVR: 20567112
Opening hours:
Monday-Thursday: 08.00-16.00
Friday: 08.00-12.00
METRO THERM will be closed on weekdays during the Christmas period.
The last opportunity to deliver or collect goods at METRO THERM in Haderslev is 17 December at 11:00.
The last opportunity to receive goods from METRO THERM is 18 December at 11:00.
Technical Support will also be closed for Christmas from 22 December at 16:00 until and including 3 January 2027. We will reopen on 4 January 2027 at 08:00.
Merry Christmas and a Happy New Year.
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