On this page you can find the applicable terms and conditions of trade and warranty for professionals who trade with Genvex' products.

Genvex is part of METRO THERM A/S, which also operates under the two brands METRO THERM and KVM-Conheat.
The applicable terms and conditions therefore cover all three brands, which is why references to METRO THERM in the terms and conditions also include these brands (unless otherwise stated).

What can I find in the terms and conditions?

In our terms and conditions*, as a professional customer, you can find a number of important information about the terms that apply in connection with the goods and services that METRO THERM A/S offers.

In the conditions you can find answers to the following, among other things:

• Offers, Orders and Acceptance
  
• Prices and Payment Terms
  
• Delivery Terms
  
• Complaints and Duty of Inspection
  
• Warranty
  
• Product Returns
  
  

You can read our terms and conditions below:

*The terms and conditions were last updated: December 2024

How can we help you?

If you have any questions about the applicable terms and conditions of sale, warranty and delivery, you are always welcome to contact METRO THERM A/S.
On our Contact us-page, you can find contact information for our various departments, our main telephone number and our general opening hours.

We look forward to helping you.